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Statutory & Mandatory Training Policy

Effective Date: 22/02/2025

1. Introduction

Carextra Staffing is committed to ensuring that all healthcare professionals working with us are trained to the highest standards in accordance with UK statutory and mandatory training requirements. This policy sets out our approach to statutory and mandatory training to ensure compliance with Care Quality Commission (CQC) regulations, NHS Employers’ Standards, and relevant UK employment laws.

 

2. Purpose of the Policy

The purpose of this policy is to:

  • Ensure all healthcare workers are equipped with the necessary skills, knowledge, and competencies to provide safe and effective care.

  • Comply with legal and regulatory requirements set by the Health and Safety at Work Act 1974, Care Quality Commission (CQC), General Data Protection Regulation (GDPR), and other relevant bodies.

  • Reduce workplace risks and enhance patient safety.

  • Maintain compliance with NHS and private healthcare provider standards.

 

3. Scope

This policy applies to all individuals working with Carextra Staffing, including:

  • Registered Nurses (RGNs, RMNs, RNLDs)

  • Healthcare Assistants (HCAs) & Support Workers

  • Allied Health Professionals (AHPs)

  • Domiciliary and Community Care Staff

  • Office and Administrative Personnel involved in healthcare operations

 

4. Statutory & Mandatory Training Requirements

All healthcare professionals must complete the following training before commencing work and ensure certifications remain up to date throughout their employment.

4.1 Core Statutory & Mandatory Training

Training Course                                                                                                                                                       Renewal Period                Requirement

Health & Safety at Work                                                                                                                Every 3 years              Statutory

Fire Safety Awareness                                                                                                                    Annually                         Statutory

Infection Prevention & Control                                                                                                 Annually                         Mandatory

Moving & Handling (People & Objects)                                                                                 Every 2 years              Mandatory

Basic Life Support (BLS) & First Aid                                                                                         Annually                        Mandatory

Safeguarding Adults (Level 2 & 3)                                                                                             Annually                        Mandatory

Safeguarding Children (Level 2 & 3)                                                                                         Annually                        Mandatory

Food Hygiene & Nutrition                                                                                                              Every 3 years              Mandatory

Lone Working Awareness                                                                                                              Every 3 years              Mandatory

Conflict Resolution                                                                                                                             Every 3 years              Mandatory

Equality, Diversity & Inclusion                                                                                                     Every 3 years              Mandatory

Information Governance & Data Protection                                                                        Annually                       Mandatory

Mental Capacity Act (MCA) & Deprivation of Liberty Safeguards (DoLS)        Every 3 years              Mandatory

Handling of Violence & Aggression (Breakaway Techniques)                                   Every 3 years              Mandatory

​Additional role-specific training may be required depending on the client’s healthcare setting.

 

5. Training Delivery Methods

Carextra Staffing ensures that all statutory and mandatory training is delivered through:

  • E-Learning Platforms – Online training modules that meet NHS & CQC standards.

  • Face-to-Face Training – Classroom-based or practical skills assessments.

  • Blended Learning – A mix of e-learning and practical assessments for key competencies.

  • On-the-Job Training – Where applicable, healthcare providers may conduct site-specific training.

 

6. Compliance & Monitoring

  • All staff must complete required training before placement in any healthcare setting.

  • Training records will be maintained in a central database and audited regularly.

  • Staff are responsible for renewing expiring training before the due date.

  • Non-compliance may result in suspension from work assignments until training is completed.

 

7. Responsibilities

7.1 Carextra Staffing Responsibilities:

  • Provide access to statutory and mandatory training.

  • Ensure training meets regulatory and industry standards.

  • Maintain accurate records of training compliance.

  • Notify staff of upcoming renewal dates.

7.2 Healthcare Worker Responsibilities:

  • Complete all required training before starting work.

  • Keep personal training certifications up to date.

  • Submit training records to Carextra Staffing.

  • Comply with employer and healthcare provider training policies.

7.3 Client Responsibilities (Healthcare Providers):

  • Ensure agency staff comply with local training requirements.

  • Provide site-specific training where necessary.

 

8. Failure to Comply with Training Requirements

Failure to complete or renew mandatory training may result in:

  • Temporary suspension from work assignments.

  • Disciplinary action in cases of repeated non-compliance.

  • Contract termination if training remains incomplete beyond a reasonable timeframe.

 

9. Review & Updates

This policy will be reviewed annually or in response to regulatory changes. Updates will be communicated to all staff.

Last reviewed: 22/02/2025

 

10. Contact Information

For training support or compliance enquiries, contact:

📍 Carextra Staffing

         Paramount House

         1 Delta Way

         Egham

         TW20 8RX

📧 Email: info@carextrastaffing.com
📞 Phone: 01784 849004

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